Optimal Case Management connects accident and injury victims with caring doctors, therapists, and specialists who treat on a lien basis — nationwide, with nothing out of pocket. One friendly call gets you seen. We stay with you until your case closes.
Who this file is for
Hurt at work, in a car crash, or in a fall? We match you with a provider near you who treats on a lien basis, so you can start care immediately — no health insurance required, nothing due at the visit.
Get matched with a provider →We refer a steady, pre-screened caseload to chiropractors, orthopedic and spine surgeons, pain management physicians, physical therapists, and imaging centers, and we handle records requests and case updates.
See the network →Refer a client and we open the file same day: scheduling, treatment tracking, records collection, and lien coordination, with status updates so your team always knows where a case stands.
Partner with us →Who we are
Optimal Case Management started with a simple idea: getting hurt shouldn't mean choosing between paying rent and getting treated. Our intake team picks up the phone, listens to what happened, and gets you in front of a doctor who'll treat you like a person, not a claim number.
Every case that comes through our door, whether it's a client calling for themselves or an attorney calling for a client, gets the same thing from us: a fast answer, a provider nearby, and a team that stays on it until the case closes. That's the whole job, and we take it personally.
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Why families & firms choose us
Accidents don't wait for business hours. Neither do we — nights, weekends, and holidays.
We move fast because early treatment matters, both for your recovery and your case.
One team follows your file from intake to settlement. No hand-offs, no getting lost in a queue.
Providers in our network treat on a lien basis. Nothing is due at the time of your visit.
The file, start to close
Auto accident, workplace injury, slip and fall, or another incident. You or your attorney contact our 24/7 intake line to open a file.
We review the injury, location, and any existing legal representation, then match you with the right specialist in our network near you.
You're seen quickly, with no payment due at the visit. The provider treats now and is paid later from the settlement or judgment.
We track follow-ups, specialist referrals, imaging, and therapy, and keep your attorney's office updated with records and status reports.
When your case resolves, liens are itemized and resolved directly from the settlement, so your attorney can close the file cleanly.
On the record
We coordinate care across specialties commonly needed after an accident. Every provider in the network treats injury cases on a lien basis.
Spinal and musculoskeletal treatment for whiplash, back, and neck injuries.
Evaluation and surgical care for fractures, joint, and spinal injuries.
Recovery and mobility programs across a wide network of PT locations.
Interventional and non-surgical treatment for chronic post-accident pain.
MRI, CT, and X-ray scheduling to document and support treatment plans.
Evaluation for concussion, traumatic brain injury, and nerve damage.
Prescriptions filled through network pharmacies, coordinated as part of your treatment plan.
Network figures shown as placeholders — replace with your verified counts before publishing.
For law firms
Optimal Case Management works alongside your firm as an extension of your case team, giving your clients access to a broad, multi-specialty medical network across the country. We handle the operational load of coordinating care so your staff can focus on the legal work.
Where we work
Wherever the injury happened, our intake team locates providers close to you or your client, and coordinates every appointment from there. No matter the state, the file is handled the same way: fast intake, no cost at the visit, clear updates until close.
In their words
We measure ourselves by whether clients feel cared for, not just processed. Here's what a few of them have said.
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Know before you go
Quick answers to the questions that come up most in the first hours and days after an injury.
Get medical attention even if you feel fine — some injuries, like whiplash or concussion, don't show symptoms right away. Document the scene if you're able, get a police or incident report, and avoid giving a recorded statement to an insurance adjuster before you've seen a doctor.
Gaps in treatment are one of the first things insurance companies look for to argue an injury wasn't serious. Starting care quickly, and staying consistent with follow-ups, builds a clear medical record that supports your claim.
No. You can start treatment through our network whether or not you've hired an attorney. If you decide later that you want legal representation, we can help connect you with one — there's no obligation either way.
A lien gives your provider the right to be paid from your settlement before you receive your share. Your case team should give you an itemized breakdown of every lien before your case closes, so there are no surprises.
Frequently asked
It means a provider treats your accident injuries now and is paid later, directly from your settlement or judgment. You are not billed out of pocket, and there's no upfront cost for care.
Our network includes physicians, chiropractors, physical therapists, and specialists who accept injury cases on a lien basis regardless of insurance status. Call our intake line and we'll match you with a provider near you.
Providers who treat on a lien basis are paid from a settlement or judgment. Ask our intake team for the specific terms that apply to your situation before treatment begins.
A letter of protection is a document an attorney sends promising future payment. A medical lien is the legal claim that arises once a provider begins treatment under that promise, giving them a right to payment from the settlement.
Yes. We work with personal injury attorneys and firms nationwide to coordinate treatment, scheduling, and records requests for their clients from intake through case closure.
Auto and rideshare accidents, workplace injuries, slip and fall, and other personal injury matters that require coordinated treatment such as orthopedic care, chiropractic care, physical therapy, pain management, and imaging.
Yes, our intake team offers bilingual support in English and Spanish throughout the case management process.
Our intake line is monitored 24/7. In most cases we can schedule an initial evaluation within 24 to 48 hours of first contact.
No. Many clients contact us before they've hired an attorney. We can coordinate your medical care first, and if you decide you need legal representation later, we can also help you connect with a personal injury attorney.
You can still use lien-basis treatment even with health insurance. Some clients prefer it to avoid high deductibles, copays, or coverage gaps for accident-related care, or because a provider familiar with injury cases better documents the claim.
Support you can trust
Open a file
Reach our intake team 24/7 by phone or email. There's no cost or obligation to call.
Contacting us does not create a doctor-patient or attorney-client relationship. This site does not provide medical or legal advice.